Terms and Conditions - (Prepare Work Zone Traffic Management Plans Course)

• If you have booked your course, then you will have already accepted these terms and conditions.
• If you book your course over the counter at one of our offices, then you will be given these terms and conditions.
• If you book over the phone ONLY, then you are required to visit our website for the full terms and conditions of your course. Should you disagree with these terms the you will have to contact us within 24 hours of your phone booking for a full refund.
• Course bookings are non-transferable to another person nor are fees paid transferable to another course unless you have provided more than 7 day’s notice.
• “We are not a Cricos Registered Provider and our courses are not Cricos Registered - if you are on a Student Visa you should not book this course.”

Course Information Summary

• Each course has a Pre-Attendance, Attendance and Post-Attendance Final Assessment/Evidence requirement.
• Pre-attendance is made up reading and attempting to understand the learning resources for the course,
• Attendance is made up of training and assessment at our training centre, followed by at-home/ work development of post-course documents.
  • You MUST have original copies of all required identification present (100 points as per SafeWork NSW identification requirements) to be allowed to attend training.
  • If you do not have the correct identification (or enough documents) then you CANNOT be admitted for training and will have to rebook for a fee of $100.
• If you are applying for recertification – please also refer to information below under recertification
• Please ensure that you have read all the terms and conditions – you will also have to ensure that read and understand all information issued to you during your course.
• Training refers to your attendance at our training sites for the purpose of theory and practical training and some assessment.
• Evidence refers to documents that record your skills and knowledge and include work samples and testimonials
• You will receive a Statement of Completion (SOC) on completion of training which allows you to work immediately developing TMP’s/TCP’s.

Start Times and Pre-attendance Requirements

ALL courses (training component) commence at 8:30am SHARP. If you are not at the training centre and presenting to reception (office) at 8:30am then you will be recorded as “no show” and your booking will be cancelled. There can be NO exceptions to this rule – you will have to rebook for your course and pay the full fee again. You will be advised about your assessment starting times and locations during your training course.

Participants are strongly urged to arrive at least 15 minutes prior to the advertised/informed starting time. In the event you are running late, YOU WILL NOT BE ALLOWED TO ENTER there will be no refunds. You will have to book again. Calling us in the morning to tell us that you will be late will not change these terms, except in extreme situations and by approval from management (traffic is NOT an extreme situation).

All courses have a pre-attendance component.

If you do not receive your login details, then IT IS YOUR RESPONSIBILITY TO CONTACT US AS PER YOUR CONFIRMATION EMAIL. PLEASE CHECK YOUR JUNK MAIL FIRST. NOT RECEIVING AN EMAIL IS NOT GROUNDS FOR A REFUND OR FREE RESCHEDULE.

• If you cannot access a computer, then please speak to us about your options BEFORE you book, as you will need to use a computer to complete the post-course requirement.
• Course participation will require you to complete written workbooks as well as use a computer to produce documents and design traffic control plans. It is recommended that you be familiar with TCP formats and requirements prior to commencing training.
• In order to have a fair chance at completing this course your English reading, writing and speaking skills must be at a certain level. It is your responsibility to ensure that you meet the minimum Language, Literacy and Numeracy (LLN) requirements for this course before you book. We can assist you with this by providing you with a sample of the text or by providing you with a LLN assessment. Please contact us before you book. If you meet the minimum requirements but you have difficulty with English, then this course may take you longer than the nominal (usual) duration advertised and thus the course may be more expensive. If your LLN requirement prevent you form completing this course then a 50% refund will apply (ONLY).
• The pre-attendance requirement includes the need to read and attempt to understand the learning resources provided on booking. If the resources are not read prior to attending, participants may find it difficult to keep up with the trainer who assumes that the participant has at least read this material. These resources will provide you with a good indication of the required Language, Literacy and Numeracy skills required.

Cancellations for training courses

• If a booking is cancelled by you with more than 7 days’ notice, we will refund any fees paid. Refunds may take up to 7days to process and then a few more days to appear in your account.
• If you do not turn up on the day (or days for combo courses) then you lose all fees paid, even if you contact us on the day or the night before as this falls outside the required notice periods.
• Just Careers Training (trading as Licences 4 Work) reserves the right to cancel a courses due to unforeseen circumstances. Should this occur, any fees paid will be refunded in full, or you may reschedule with no additional fees. In such cases, Just Careers Training’s liability will be limited to the amount of fee paid.

Reschedules for training courses

• If you wish to reschedule with more than 7 days’ notice, then there is no fee. This applies once only. For a second reschedule (with 7 days’ notice), a $100 reschedule fee applies. You may not reschedule a third time, you will lose all fees paid and have to pay the full course fee to book.
• If you wish to reschedule with less than 7 days but more than 72 hours’ notice, then there is a $50 rescheduling fee - this must be paid to secure your booking.
• You cannot reschedule with less than 72 hours’ notice - you will lose any fees paid and have to rebook your course and pay all fees again.
• If you are required to reschedule your course due to illness, you must notify us on the day and a medical certificate must be supplied by the close of business on that day and a fee of $50 is payable for each course ($100 for combo if both days are to be rescheduled). There are no refunds applicable if you cancel due to illness (unless in extreme circumstances by approval of the management)

Confirmation of Booking

• On confirmation of your booking, we will send you a confirmation of enrolment by email. This (or a second email) will provide you information and access to our online portal where you can commence your course.
• If you do not receive your login details, then IT IS YOUR RESPONSIBILITY TO CONTACT US AS PER YOUR CONFIRMATION EMAIL. PLEASE CHECK YOUR JUNK MAIL FIRST. NOT RECEIVING AN EMAIL IS NOT GROUNDS FOR A REFUND OR FREE RESCHEDULE.
• Your pre-course material will be provided to you through our online learning management system that is compatible with the vast majority of systems. Please allow yourself time to complete the pre-attendance required study
• If you do not read the learning resources before attending, then you may find this course difficult to complete in the time allocated.
• If you require additional training, then fees will apply.

Training / Assessment Information, Certificates & SafeWork NSW TCWT Cards

Training / Assessment Information

• If for any reason you do not finish your course (your Attendance requirements) and are required to attend for further training, then a $100 fee will apply for every extra day. You must complete your course within three (3) months of your original booking. However please note that your course expires after 90 days.
• Courses include completion of workbooks, some theoretical assessment and practical training and assessment.

Once you have met the theoretical and practical training requirements (including theoretical questions and practical training) you will be issued with the relevant Statement of Completion (SOC) valid for 90 days.

If you require further theory training (only) to attain your SOC then fees apply.

Assessment for PWZ Qualification

• Assessment for this course requires you to develop a Traffic Management Plan and TCP’s after you have completed your training. Once you provide it to our office, the assessor will review the documents and contact you to verify their authenticity.

Results of Theory Assessments (conducted during the training component of the course)

• You will achieve one of the following results for each Theory Questions
  • Satisfactory – this means you may proceed with your course. If you did not achieve the required 100% then you will have to complete the questions at home after you complete your training (in order to get your SOC)
  • Further Training Required – this means that you may (choose) to proceed with your training, however you will have to book in for another date to undertake further day training for a fee of $100. You may also simply go home and come in on the rebooked date. If you only require one of the two (theory or practical) then a $50 fee applies.
• Certificates (SOA/SOC/TCWT Cards) will not be issued until all fees owing are paid and all requirements met. This includes the need to provide us with a valid USI (Unique Student Identifier).

SafeWork TCWT Cards & Course Expiry

• If you meet the requirements of each course, then you will receive a Statement of Completion (SOC) at the end of the day for each course.

  • This certificate allows you to work for a period of 90 days as a Traffic Control Plan and Traffic Management Plan developer.
  • Your enrolment expires after 90 days.
  • SafeWork NSW do not allow extending your enrolment or issue of a new SOC. You must complete your assessment documents within the 90 days. If you do not complete assessment in time your enrolment will be cancelled you may need to redo your course.
  • If you wish to re-activate your cancelled enrolment for another 90 days, then this must be done within 6 months of the original training date and a fee paid of $100 - must be booked and completed within 6 months of original training date (subject to availability)
  • SafeWork NSW charges a processing fee for issuance of your TCWT card. SafeWork NSW require us to collect that fee on their behalf, as such the fee is payable before the end of your course and is in addition to the course fee paid.

  General

  • Enclosed shoes must be worn at all times. If you arrive without enclosed shoes, you will be refused entry to your course. No refunds apply. You may reschedule for a fee of $50. If you can have shoes delivered or arranged before morning tea then you will
  • Parking within the complex is not available at any of our training sites. Please use street park nearby.

RECOGNITION OF PRIOR LEARNING/TRAINING (RPL/RPT) TERMS

• If you have booked your course, then you will have already accepted these terms and conditions.
• If you book your course over the counter at one of our offices, then you will be given these terms and conditions.
• If you book over the telephone, then you will receive the terms and conditions for your course in your confirmation email. Should you disagree with these terms then you will have to contact us within 24 hours of your phone booking for a full refund.
• A Statement of Completion is issued once all requirements for RPL/RPT course are met – usually on the day.
• You will need to produce documents in line with the above assessment requirements as part of an RPL/RPT application.
• Lodgement for a new TCWT card will be completed once all requirements met.
• Results for RPL/RPT may include: Satisfactorily Completed or Not Satisfactorily Completed
• Where a result of Not Satisfactorily Completed is attained then the candidate may need to undertake the full training course at the advertised fee.
• Extreme circumstances will be considered by management and any decision to change these terms will be at their absolute discretion and in line with SafeWork NSW requirements.

Cancellations of RPL/RPT

• If you cancel a booking with more than 7 days’ notice, we will refund HALF the fees paid. Refunds may take up to 7-10 days to process and then a few more days to appear in your account.
• If you change your mind with less than 7 days’ notice and wish to cancel, you will lose all fees paid from date of booking made.
• If you do not turn up on the day (or days) of your RPL/RPT booking then you lose all fees paid, even if you contact us on the day or the night before as this falls outside the required notice periods
• In extreme circumstances and with evidence, the management may, at their absolute discretion change the terms relating to attendance.

Confirmation of Booking

• On confirmation of your booking, we will send you a confirmation by email, if you have not received a confirmation you will need to contact us on 8292 0111.
• If you require additional training, then fees will apply.